Privacy policy

 

Privacy Policy

Last Updated: 01-20-2026

This Privacy Policy describes how Kanda Organics, Inc., doing business as DELV Collective (“Site,” “we,” “us,” or “our”), collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from delvcollective.com (the “Site”).

 

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “Personal Information” means any information that uniquely identifies an individual.

Device Information

Examples of Personal Information collected:

  • Version of web browser

  • IP address

  • Time zone

  • Cookie information

  • Pages or products you view

  • Search terms

  • How you interact with the Site

Purpose of collection:

  • To load the Site accurately for you

  • To perform analytics on Site usage to optimize performance

Source of collection:

  • Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels

Disclosure for a business purpose:

  • Shared with our service providers, including Shopify and analytics partners

 

Order Information

Examples of Personal Information collected:

  • Name

  • Billing address

  • Shipping address

  • Payment information (including credit card numbers)

  • Email address

  • Phone number

Purpose of collection:

  • To provide products or services to you

  • To process payments

  • To arrange for shipping

  • To provide invoices and order confirmations

  • To communicate with you

  • To screen orders for potential risk or fraud

  • To provide customer support

Source of collection:

  • Collected from you

Disclosure for a business purpose:

  • Shared with Shopify, payment processors, and fulfillment partners

 

Customer Support Information

Examples of Personal Information collected:

  • Information you choose to provide in communications with us

Purpose of collection:

  • To provide customer support and respond to inquiries

Source of collection:

  • Collected from you

 

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store.

  • We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request, or to otherwise protect our rights.

 

Behavioural Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

For example:

  • We may use Google Analytics to understand how our customers use the Site.

  • We may share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners.

You can opt out of targeted advertising by using the links below:

  • Google: https://www.google.com/settings/ads/anonymous

  • Facebook: https://www.facebook.com/settings/?tab=ads

Additionally, you can opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

 

Using Personal Information

We use your Personal Information to:

  • Provide our services to you

  • Process payments

  • Fulfill orders

  • Communicate with you

  • Provide customer support

  • Improve and optimize our Site

 

Lawful Basis (GDPR)

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

  • Your consent

  • The performance of the contract between you and us

  • Compliance with our legal obligations

  • Our legitimate business interests

 

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

 

Automatic Decision-Making

We do not engage in fully automated decision-making that has a legal or significant effect on you.

 

Your Rights

Depending on your location, you may have the right to:

  • Access the Personal Information we hold about you

  • Request correction, update, or deletion of your Personal Information

  • Object to processing

  • Request data portability

To exercise these rights, please contact us using the information below.

 

Cookies

We use cookies to optimize your experience on our Site. You can control and manage cookies through your browser settings. For more information about cookies and how to disable them, visit https://www.allaboutcookies.org.

 

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

 

Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

 

Contact

For more information about our privacy practices, questions, or to make a complaint, please contact us at:

Kanda Organics, Inc.

d/b/a DELV Collective

15004 Alysheba Drive

Noblesville, Indiana 46060

Email: support@delvcollective.com